Returns & Exchanges
At Vape Haus, we want you to be completely satisfied with your street-ready apparel and accessories. If your order doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original polybags with tags attached, ensuring the garments are free of any marks, odors, or pet hair.
- 3.Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, your refund or store credit will be processed within 5 to 7 business days to your original payment method.
